Unit 3: Learning and Development (2019 Edition)

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Price: $65.00

Unit 3 Learning and Development

Unit 3 Learning and Development covers one of five functional areas tested on the PHR/SPHR certification exams. This unit includes the following:

  • 173 pages of instructional material
  • three online practice exams
  • index and a list of key terms

The online practice exams are added to your account within a few mintues of completing your purchase. An updated browser is required to access the practice exams. Access is granted for 24 months.


Unit 3 includes the following content:

Training and Development in the Organization

  • Need for Training
  • Strategic Alignment of Training and Development
  • Systems Model of Training
  • Assessing Training Needs


Principles of Training and Development

  • Theories of Learning
  • Principles of Learning
  • Learning


Training and Development Techniques

  • Developing Training Objectives
  • Training Methods and Processes
  • On-the-job Training Methods
  • Off-the-job Training Methods
  • On-the-job Versus Off-the-job Training


Presenting the Training: Delivery

  • Facilities Planning
  • Training Materials


Evaluation of Training Effectiveness

  • Comparison of Training Techniques
  • Criteria for Evaluating Training
  • Sources of Data
  • Research Methods for Evaluation


Talent Management Programs

  • Talent Management
  • Socialization
  • Orientation and Onboarding
  • Employee Development
  • Career Planning and Development
  • Expatriate Training
  • OSHA Mandated Training
  • Sexual Harassment and Discrimination Training


Performance Management

  • Performance Management
  • Performance Evaluation
  • Performance Criteria
  • Criterion Problems
  • Rating Errors
  • Evaluation Procedures
  • Behaviorally-based Appraisal Methods: MBO, BARS, BOS
  • Appraisers
  • Appraisal Interview
  • Linking Appraisals to Employment Decisions
  • Legal Constraints on Performance Appraisal


Change Management

  • Change Agent Role
  • Organizational Change
  • Targets of Change
  • Theories of Change
  • Overcoming Resistance to Change
  • Action Research Model
  • Learning Organizations
  • Re-energizing the Mature Organization
  • Transfer and Diffusion of Change


Organizational Development Interventions

  • Interpersonal Interventions
  • Group Interventions
  • Intergroup Interventions
  • Organizational Interventions


Employee Retention

  • Measuring Retention
  • Turnover
  • Retention Strategies


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